FAQs

Does it really work or is it just another gadget?

Our customers regularly report what a significant difference the Amethyst Biomat has made in their health. This top quality healing product is an FDA licensed medical device (# 2954299) and has been approved for many ailments. The Biomat utilizes advanced healing technology.

Can I put it on my bed?

Yes, all the different Biomat model sizes can be used on a bed. The Mini Biomat is best used for the car, chair, waiting room, or even for a pet. The Professional Biomat fits perfectly on a massage table, but can also be used on a bed. The single, queen, and king size Biomats are designed to be stationed on a bed or on the floor.

Can I sleep on the Biomat?

Yes, you can sleep on it nightly. It's firm and offers an even support to the body. It is recommended to sleep on the lower green settings. It can also help improve sleep problems and insomnia, especially in cases of stress and tension.

The Biomat is an electrical device - is it safe to lie on? Does it emit EMFs?

One of the many functions of the Biomat is to protect the user from harmful Electromagnetic Fields (EMF's). When laying on the Biomat, you are 100% protected from the harmful EMF's: whether they come though the electrical wiring of the house, outside power lines, TV's, cell phones, or even the wires coming up to the BioMat. The Biomat blocks 100% of Harmful EMF's while you lay on it.

What are the greatest benefits of the Biomat?

The Biomat deals with primary body function. It provides a high caliber life force energy that immediately enables the body's waste removal systems as well enables the ability to relax and sleep deeply. As the Biomat activates the body to remove toxins and acidic waste, both from day to day lifestyles and stored waste from our lifetime, our brains slow down to Delta brain waves. All the profound healing and restorative functions of the body are accessed through these brain states. In addition to this, our circulatory system is opened and cleared, this allows us to deliver everything we put into our body 100% better. Whether it is high quality raw foods and supplements or hydration, with the Biomat these are all more effective to our entire organism.

Who can benefit from the Biomat?

Everyone. We all have bodies that create acidic waste every time we eat, think, exercise, stress, etc. Our lifestyles tend to not create enough deep sleep and relaxation, free of mental activity for our bodies to keep up with the waste. This waste gets stored and becomes an acidic cesspool for yeast, mold, fungus, virus, cancer, and disease to thrive. Anyone wishing to restore their body, whether diagnosed with something or just living in an environment that has toxins in it, will receive benefits from integrating the Biomat into their lives.

What is the difference between a infrared sauna and the biomat?


See Biomat vs Infrared Sauna Information

What is the difference between the Mini and the larger size bio mats?

All the biomats have the same 17 internal layers. The differences are the dimensions, the style of the controller, price and the Mini also contains Tourmaline. In the Mini the rows of Amethyst and Tourmaline alternate throughout the length of the mat. Tourmaline is naturally a "cooling" stone and naturally emits Negative Ions as well has other health benefits. The larger mats have a plate that delivers the negative ions, however, the Biomat Mini is too small for the plate. The larger mats do not contain Tourmaline because it would greatly increase the cost and the company determined that customers would not pay the increased price.

Are there any contraindications?

It is always recommended to consult with your physician before the use of the Biomat. Remember to stay hydrated while using the Biomat.

Here is a list of Contraindications:

Organ Transplants -
Recipients of any type of organ transplant (Kidney, Heart, Liver, etc.) should not use the Biomat. After an organ transplant, patients will need to take immuno-suppressant (anti-rejection) drugs to help prevent their immune system from attacking or rejecting the new organ. The use of the Biomat's far infrared rays increases immune system function which will tell your body to attack the new organ.

External Pacemaker –
We recommend anyone who uses an external pacemaker that they should not use the Biomat.

Use with Caution:

Medications –
We recommend anyone who is currently taking medications to consult their physician before using the Biomat. The use of the Biomat's far infrared rays may interfere with certain medications.

Fever –
We recommend anyone experiencing a high fever to use the Biomat with no heat and negative ions only.

Joint Injuries –
We recommend anyone with recent (acute) joint injuries to use the Biomat with no heat and negative ions only. Injuries should not be heated within the first 48 hours as joints that are chronically hot or swollen may respond poorly to heat.

Insensitivity To Heat –
We recommend anyone with diseases associated with a reduced ability to sweat or insensitivity to heat to use the Biomat with no heat and negative ions only.

Internal Pacemaker / Defibrillator –
We recommend anyone who uses an internal pace maker and/or defibrillator to consult their physician before the use of the Biomat. In general, infrared heating pads have not been shown to interfere or damage pacemakers/defibrillators. However, there may be a small chance of causing interference occasionally. We recommend anyone who uses a pacemaker and/or defibrillator to use the Biomat on low heat only (35C-45C). The use of the Biomat increases circulation of the blood which can cause an increase in heart beat. Some people who use a pacemaker, experience discomfort since their heart beat is being controlled. If you are experiencing continued discomfort, discontinue use immediately and seek medical attention. For persons with a defibrillator, do not lay the Biomat directly over your device.

Certain Ailments –
We recommend anyone with the following ailments to use the Biomat on low heat (35C – 45C) or negative ions only. It is inadvisable to raise the core temperature to high levels of persons with the following conditions: Adrenal Suppression Disorders, Addison's Disease, Adrenal Insufficiency, Systematic Lupus Erythematosus, and Heat Sensitive MS. Anyone with other types of MS can use the Biomat at any setting.

Brain Tumor –
We recommend anyone with a brain tumor to use the Biomat on low heat only (35C-45C).

Bypass Surgery –
We recommend anyone who has undergone bypass surgery to use the Biomat on low heat only (35C-45C). The use of the Biomat increases circulation of the blood, which can cause normal blood vessels to expand. Some people who have gone through bypass surgery, experience discomfort since their blood vessels can't expand.

Diabetics –
We recommend anyone with Diabetes to use the Biomat on low heat only (35C-45C). Diabetics' skin is weak, which can cause low heat burn from the use of the Biomat. Once the skin is damaged, it may be difficult to recover.

High Blood Pressure (Hypertension) –
We recommend people with chronically high blood pressure (hypertension) to use the Biomat with caution before and after use, and on low heat only (35C-45C). Sudden changes in body temperature and/or weather temperature may cause an increase in blood pressure.

Newborn Babies –
We recommend parents with newborns to wait until their baby is at least 6 months old before using the Biomat on low heat only (35C-40C) or negative ions only, with adult supervision. Please use with caution.

Infants –
We recommend that infants using the Biomat should use it on low heat only (35C-45C), with adult supervision. If the temperature is too high for the child, the child may have trouble adjusting the temperature without an adult present. Please use with caution

Pregnancy / Expectant Women -
We recommend women in their pregnancy or those who are expecting to use the Biomat on low heat only (35C-45C). Excessive temperatures have a potential for fetal damage during early months of pregnancy so it is important to consult your physician before use of the Biomat.

Radiation Therapy/Chemotherapy -
We recommend anyone that has currently received radiation treatments or chemotherapy to use the Biomat on low to medium heat (35C-55C).

Surgical Implants -
Recipients of Titanium, Metal, Ceramic, or Plastic implants can use the Biomat. Surgical implants generally reflect infrared rays and are not heated by an infrared heat system. Anyone who experiences pain in those areas should check with their physician.

Silicon -
Silicon implants may be warmed by infrared rays. Silicon is known to melt at over 200 degrees Celsius / 392 Fahrenheit, so it should not be adversely affected by infrared rays. It is advised that you consult your surgeon before use.

Pain:

Pain should not be experienced when using the Biomat. However, the infrared heat will go to areas of disease or discomfort so some people may perceive this as pain and others as a sensation. If pain is persistent, discontinue use.

Worsened Condition:

If there are any worsened conditions when using the Biomat, discontinue use. Some temporary symptoms may occur, which can be attributed to the detoxification and healing process. For more information, please see the stages of improvement in Richway's Ions and Infrared Rays booklet.

Known Medical Contraindication:

The medication pain patch "Fentanyl" has a caution in the instructions to not use a heat source (heating pad, heat lamp) when using the patch.

Do I put the quilted padding between the Biomat and the bed mattress? Do I place a sheet between myself and the Biomat? Is there a risk of staining the Biomat due to sweating?

The padding that came with the Biomat does go on top of the Biomat. You will want a mattress pad on top of the bed mattress under the Biomat. Then you can put a sheet on top of the padding and the Biomat. The padding is washable, but the Biomat shouldn't get stained because the padding protects it. You don't want to get the Biomat itself wet, this will void the warranty. You can use a natural fiber blanket or comforter or other natural fiber material on top of the Biomat to make it more comfortable, but you need to use natural fiber so the Infrared waves can penetrate through it. There is also an optional waterproof cover for the Biomat Mini and the Biomat Professional for heavy sweat sessions, massage oils or if there is a concern of body fluids staining the quilted cover.

What if someone is selling for less than you? Can you match it?

All distributors sell products for the same retail price and not less and cannot offer free shipping, this is Richway International policy. When RichWay International began selling Biomats people were selling the Biomats at different prices, people were undercutting each other and creating issues and anger between sellers. The Biomat is an incredible healing product created with healing intent, good kharma and positive energy. So the distributor program and binary system was setup, and everyone sells the Biomat for the same price so no-one is undercutting anybody and this keeps everybody equal and happy, and it doesn't create a bad vibe or friction between distributors. This product wasn't created to be a corporate product for mass marketing, it was created as a wonderful alternative health product. If someone is selling a Biomat for less then it may be in used condition and may be out of warranty. If a distributor is selling a new Biomat for less than the retail price then the purchaser will lose all rights to warranty, and cannot become a distributor with that purchase. The distributor may lose their distributorship. This is company policy, it is not law, but company policy. If you find someone with a cheaper price please check their shipping costs, if they are still cheaper we will check the current $US exchange rate to see how we can match the price.

What is the cost of the beds when you become a distributor verses a retail price without being a distributor?

The prices are the same for everyone. There is no discount for distributors. The company doesn't sell directly to the public, all sales go thru distributors. If you become a distributor through me, by ordering a Biomat and a Distributors Kit from this website, then this will entitle you to sell the Biomat, and other Richway products, earn commission and bonuses. See Become a Distributor for more information.

What is the difference in effectiveness between the amethyst and the older jade bio mats?

At first Jade was the obvious choice for the Koreans who initially created the Biomat, it has been used for thousands of years as a healing stone. Then they decided to do actual tests and studies with hundreds of different stones, crystals, glasses, plastics...to see if any made significant differences in the human bio-compatibility of the infrared. They discovered that Amethyst made a huge difference and the body used the light 200% more effectively and combined with 10hz infrared, the healing response and testimonials from remissions was unheard of. So they did test batches, some with and some without, the Amethyst ones had huge numbers of remissions and responses, and the non-amethyst ones had some cases, but not nearly as frequent.

Do you ship internationally?

Yes, we ship internationally but additional shipping fees may apply if you are ordering from outside Australia. The prices on this site are inclusive of shipping costs within Australia only. Please email for International shipping fees directly to your physical address This email address is being protected from spambots. You need JavaScript enabled to view it.. Canadian orders subject to General Excise Tax charged at delivery by Canada (there are no duty fees charged). Other countries receiver pays for any country taxes and duty fees.

Why does your disclaimer state that the Biomat does not cure cancer, disease or medical conditions?

Everyone is different and can respond differently to any treatment given, including the Biomat. To make a general statement claiming that the Biomat, or any other treatment, will 100% cure everyone of any affliction would not only be a false claim, but illegal. We have many testimonials from people who have had amazing results from using the Biomat and we ourselves have had first hand positive outcomes from using the Biomat, this does not mean that everyone will have the same outcome. The Biomat is approved as a medical device in the USA (FDA), Japan (JFDA) and Korea (KFDA), but has not yet been rated by the TGA (Australian regulatory agency for drugs and medical devices) at this stage.

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